Terms of Service

Terms of Service

Last Updated: 2/10/2026

Welcome to Overland Tailor Tuning (“OTT,” “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of https://overlandtailor.com (the “Website”) and all related automotive tuning services, calibrations, software, hardware, remote flashing solutions, retailer-installed services, and technical support (collectively, the “Services”).

By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree, do not use the Website or Services.

1. Nature of OTT Services

OTT provides aftermarket automotive ECU tuning and calibration services, including but not limited to:

• Vehicle-specific ECU calibrations

• Remote tuning and flashing solutions (including VF Tuner, HP Tuners, and COBB AccessPort)

• Performance and drivability optimization

• Retailer-installed and self-install tuning packages

• Related hardware, software, and technical support

Unless explicitly stated otherwise in writing, OTT services are intended for aftermarket performance use and may affect vehicle emissions, drivability, fuel economy, and component longevity.

2. Vehicle Condition & Customer Responsibility

By purchasing or using OTT Services, you acknowledge and agree that:

• Your vehicle is in proper mechanical condition prior to tuning

• OTT is not responsible for pre-existing issues, including but not limited to engine, transmission, driveline, electrical, fuel system, or sensor faults

• You are responsible for providing accurate vehicle information, including ECU ID, model year, engine, transmission, and modification details, including any removal of factory-installed emissions components.

• Dealer software updates, prior tuning, or aftermarket modifications may impact compatibility or results

• Modifications of factory-installed components may impact your automobile insurance. Consult with your insurance provider.

OTT reserves the right to refuse service if the vehicle condition or configuration is unsuitable.

3. Emissions Compliance & Legal Use

You are solely responsible for ensuring compliance with all applicable laws and regulations, including:

• Federal, state, provincial, and local emissions laws

• EPA and CARB requirements

• Road-use legality in your jurisdiction

OTT does not guarantee emissions compliance unless explicitly stated in writing (e.g., calibrations covered under an active CARB Executive Order or SEMA Certified Emissions). Use of non-EO or CE calibrations on public roadways may be illegal in certain jurisdictions.

4. Performance Disclaimer

Automotive tuning involves inherent risk. You acknowledge that:

• Performance gains and drivability improvements are not guaranteed

• Results vary based on vehicle condition, fuel quality, altitude, climate, load, and driving style

• Increased performance may place additional stress on vehicle components

OTT is not responsible for mechanical failure, drivetrain damage, or reduced component lifespan resulting from use of its Services.

5. Manufacturer Warranty

OTT does not guarantee preservation of any manufacturer or extended warranty. Vehicle manufacturers and dealers may deny warranty coverage due to aftermarket tuning, even if a vehicle is returned to stock.

6. Remote Tuning & Flashing Responsibility

For remote or self-install tuning:

• You are responsible for following all provided instructions

• You must use compatible hardware, cables, software, and operating systems

• Interruptions during flashing, incorrect procedures, or user error may result in ECU damage or vehicle inoperability

OTT is not liable for damage caused by improper installation, interrupted flashes, battery voltage issues, or misuse of tuning devices.

7. Retailer & Third-Party Services

OTT works with independent retailers and installers. These parties are not employees or agents of OTT.

OTT is not responsible for:

• Labor performed by retailers

• Diagnostic conclusions made by third parties

• Installation errors or shop-specific practices

Any labor disputes or workmanship issues must be resolved directly with the retailer.

8. Refunds, Cancellations & Chargebacks

Due to the custom and digital nature of tuning services:

• All sales are final once a tuning file, license, or service has been issued

• No refunds for delivered, partially delivered, or installed services

• Hardware returns, if applicable, are subject to separate return policies

Unauthorized chargebacks may result in service termination and revocation of access.

9. Intellectual Property

All OTT calibrations, tuning files, software, documentation, and related materials are the exclusive intellectual property of Overland Tailor Tuning, LLC.

You may not:

• Copy, share, resell, or distribute OTT tuning files

• Transfer calibrations between vehicles

• Reverse engineer or modify OTT intellectual property

• Allow unauthorized third-party use

• Obtain to provide to a competitor

Violation may result in legal action and permanent service termination.

10. Limitation of Liability

To the fullest extent permitted by law, OTT shall not be liable for:

• Vehicle damage or failure

• Loss of use

• Loss of profits

• Personal injury

• Indirect, incidental, or consequential damages

Your sole remedy is the discontinuation of use of the Services.

11. Indemnification

You agree to indemnify and hold harmless OTT, its owners, employees, contractors, retailers, and affiliates from any claims arising from:

• Use or misuse of OTT Services

• Vehicle operation after tuning

• Regulatory or emissions violations

• Third-party claims related to modified vehicles

The customer alone bears the cost to repair and/or replace components of the Vehicle or the Vehicle itself for any damage due to the Work.

Customer waives and releases Overland from any and all claims, actions, causes of action that Customer has now or may have in the future arising out of or in any way connected or related to, directly or indirectly, the Work.

12. Termination of Service

OTT reserves the right to refuse service, suspend access, or terminate Services at its discretion, including for misuse, misrepresentation, abuse, or violation of these Terms.

13. Governing Law

These Terms shall be governed by the laws of the state of Alabama, Jefferson County, without regard to conflict of law principles.

14. Changes to These Terms

OTT may update these Terms at any time. Continued use of the Website or Services constitutes acceptance of any revised Terms.

15. Contact Information

Overland Tailor Tuning

info@overlandtailor.com